Enhancing the Client Experience #3 – Michael Back
Enhancing the Client Experience 2 November 2022

Michael is a Business Coach and the Founder of Human to Human. Michael is a self-confessed client experience enthusiast, and in this installment he and Fraser chat about how technology plays a vital part in the human client experience.
Michael Back XY
Human to Human Website
Find out how HUB24 is empowering advisers to deliver better financial futures.
Join the XY platform:
App Store
Google Play
Desktop
You can get a transcript of this podcast here
-
Enhancing the Client Experience #1 – Stewart Bell
Stewart is the Founder and Business Coach at Audere Coaching and Consulting. In this first episode, Stewart and …
-
Enhancing the Client Experience #2 – Kim Payne
Kim is a Keynote Speaker, Trainer and Coach at 9rok Consulting. She joins Fraser to share her insights …
-
Enhancing the Client Experience #3 – Michael Back
Michael is a Business Coach and the Founder of Human to Human. Michael is a self-confessed client experience …
-
Enhancing the Client Experience #4 – Suz Chadwick
Suz is a Business and Mindset Coach, and in this episode she talks about how your brand aligns …
-
Enhancing the Client Experience #5 – Greg Hansen
Greg is the Senior Business Strategy Manager at HUB24 Limited. He and Fraser deep dive into the technology …
-
Enhancing the Client Experience #1 – Stewart Bell
Stewart is the Founder and Business Coach at Audere Coaching and Consulting. In this first episode, Stewart and …
-
Enhancing the Client Experience #2 – Kim Payne
Kim is a Keynote Speaker, Trainer and Coach at 9rok Consulting. She joins Fraser to share her insights …
-
Enhancing the Client Experience #3 – Michael Back
Michael is a Business Coach and the Founder of Human to Human. Michael is a self-confessed client experience …
-
Enhancing the Client Experience #4 – Suz Chadwick
Suz is a Business and Mindset Coach, and in this episode she talks about how your brand aligns …
-
Enhancing the Client Experience #5 – Greg Hansen
Greg is the Senior Business Strategy Manager at HUB24 Limited. He and Fraser deep dive into the technology …
-
Enhancing the Client Experience #1 – Stewart Bell
Stewart is the Founder and Business Coach at Audere Coaching and Consulting. In this first episode, Stewart and …
-
Enhancing the Client Experience #2 – Kim Payne
Kim is a Keynote Speaker, Trainer and Coach at 9rok Consulting. She joins Fraser to share her insights …
-
Enhancing the Client Experience #3 – Michael Back
Michael is a Business Coach and the Founder of Human to Human. Michael is a self-confessed client experience …
-
Enhancing the Client Experience #4 – Suz Chadwick
Suz is a Business and Mindset Coach, and in this episode she talks about how your brand aligns …
-
Enhancing the Client Experience #5 – Greg Hansen
Greg is the Senior Business Strategy Manager at HUB24 Limited. He and Fraser deep dive into the technology …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #4
In this podcast episode, Dr. Katherine Hunt, Head of Research and Co-Founder at MoneyMind, and Peita explore the …
-
AdviceTech Podcast #120 – Meldus
This week, Pat speaks with Glenn Elliott, CEO at Meldus. They discuss how he founded Meldus to provide …
-
#481 Kylie Denton
Kylie is the Founder and Director at Performance Advisory Group. She and James discuss the intergenerational wealth transfer …
-
Engine Room Podcast #60 – Reuban Sivarajasingam
Reuban is Senior Distribution Partner at Pallas Capital. He and Andrew discuss his transition to alternative investments and …
-
AdviceTech Podcast #119 – Ensombl CPD
This week, Pat is joined by Ensombl’s own Clayton Daniel. They discuss how Ensombl’s CPD platform aims to …
-
AdviceTech Podcast #121 – Flux
In this episode, Pat speaks with Brett Joffe, Co-Founder at Flux. Brett discusses how Flux offers educational content, …
-
#482 Nicole Gardner
Nicole is the Founder and Principal Financial Adviser at Stellar Wealth. Nicole returns to the Ensombl podcast to …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #1
In this first installment, Peita is joined by John Stallman, Principal Adviser at PlanningIQ. They explore the critical …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #2
In this episode, Peita talks with Dr. Ben Neilson, Researcher and Financial Adviser at Complete Wealth, and Dr. …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #3
In this episode, Peita is joined by Wayne Lear, Principal at Familia Wealth. He shares his deep insights …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #4
In this podcast episode, Dr. Katherine Hunt, Head of Research and Co-Founder at MoneyMind, and Peita explore the …
-
AdviceTech Podcast #120 – Meldus
This week, Pat speaks with Glenn Elliott, CEO at Meldus. They discuss how he founded Meldus to provide …
-
#481 Kylie Denton
Kylie is the Founder and Director at Performance Advisory Group. She and James discuss the intergenerational wealth transfer …
-
Engine Room Podcast #60 – Reuban Sivarajasingam
Reuban is Senior Distribution Partner at Pallas Capital. He and Andrew discuss his transition to alternative investments and …
-
AdviceTech Podcast #119 – Ensombl CPD
This week, Pat is joined by Ensombl’s own Clayton Daniel. They discuss how Ensombl’s CPD platform aims to …
-
AdviceTech Podcast #121 – Flux
In this episode, Pat speaks with Brett Joffe, Co-Founder at Flux. Brett discusses how Flux offers educational content, …
-
#482 Nicole Gardner
Nicole is the Founder and Principal Financial Adviser at Stellar Wealth. Nicole returns to the Ensombl podcast to …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #1
In this first installment, Peita is joined by John Stallman, Principal Adviser at PlanningIQ. They explore the critical …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #2
In this episode, Peita talks with Dr. Ben Neilson, Researcher and Financial Adviser at Complete Wealth, and Dr. …
-
Risk & Relationships: An Adviser’s Guide to Client Behaviour, Smarter Conversations and Better Advice #3
In this episode, Peita is joined by Wayne Lear, Principal at Familia Wealth. He shares his deep insights …