The New Normal for Income Protection #4
The New Normal for Income Protection 2 February 2022
In this episode we talk about the human side of IDII changes, from advisers and staff to claims teams and clients.
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Cathy Kayess
Financial Planner & Business Development at Affinitas Accounting
Cathy Kayess XY
Affinitas Accounting Website
John Cachia
Founder and Strategic Wealth Adviser at AFA Group Wealth
John Cachia XY
AFA Group Wealth Website
Serena West
Partner and Senior Adviser at MBS Insurance WA
Serena West LinkedIn
MBS Insurance Website
Dr. Jeff Scott
Head of Advice Strategy at MetLife
Dr. Jeff Scott LinkedIn
Metlife Website
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You can get a transcript of this podcast here
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The New Normal for Income Protection #1
In this first installment we look back on how we got to where we are currently with Individual …
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The New Normal for Income Protection #2
In this episode, our panel discusses the new mindset advisers should adopt to move forward as we settle …
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The New Normal for Income Protection #3
In this installment we talk about the technical side of Income Protection product profitability, including the five levers …
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The New Normal for Income Protection #4
In this episode we talk about the human side of IDII changes, from advisers and staff to claims …
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The New Normal for Income Protection #5
In this final episode our panel discusses the future opportunities and threats during the final wave of changes.
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