Skip to content

Futurity Investment Group, Melbourne VIC, Australia

Futurity is a mutually structured financial institution and one of Australia’s leading issuer of tax-effective, life-event Education Bonds distributed through both Financial Advisers and Consumers. We are passionate about ensuring our customers and their families attain financial self-sufficiency that meets their lifelong education objectives. We have total assets of ~$1.3 billion and manage and invest over $1.2 billion in education investments and savings.
Our brand is proactive, with a client first focus and we are looking to grow. This role sits in a small team of 5, and will primarily support Financial Advisers to deliver a ‘best in industry’ experience for their investors.

Fundamental to our success is our strong and positive culture through a people focussed approach. We are a small business of approx 90 employees and we recognise that diversity and inclusion are essential and help to build teamwork and success and are committed to attracting and retaining talent from all backgrounds. We do not discriminate based on race, ethnicity, religion, gender, age, disability, or other characteristics.
Futurity was awarded in the 2021 Plan For Life, Actuaries and Researchers Excellence Awards, the Best Education Bond award, Adviser Support Award and Customer Service Award.
We were also recently awarded the winner of the 2021 Women in Finance Employer of the Year Award, being recognised for shaping and influencing the financial services industry.
Futurity Investments Group is committed to improving our workplace culture, employee benefits and engagement. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

Work Type

Flexible

Role Type

Support Staff

Employment Type

Full Time

About the role

This role is the perfect launching pad to build a long-term career with Futurity. We are looking for someone who understand that relationships with financial advisers and their great outcomes is the best way to build your own success.

 

Your days will involve:
While we’re here to support you and to help you make the most of your skill set, we’re looking for those on the front foot – with a burning desire to achieve the best outcomes for Financial Adviser and our customers. You will spend your time as follows;
• Contributing to the distribution team by providing timely and accurate sales support to maintain and build investment activity
• Assisting the Business Development Managers with required forms of business development and relationship management
• Engaging with advisers by both inbound and outbound telephone work
• Working closely with the investment, product and marketing teams, coordinating client events and functions
• Being proactive in producing support materials necessary for meetings and complete a timely follow-up process
• Providing administration support to the BDM and Investor care Teams
• Providing Support to the Investor Care call centre

Perks and benefits

Some of our perks include:
• Hybrid working model
• Progressive Paid Parental Leave policy
• Study Assistance
• Paid Birthday Day off
• Futurity Day off over Christmas
• Melbourne CBD location close to public transport and cafes
• Access to our Employee Assistance program

Skills and experience

To be successful in this position you will have the following experience:
• Supporting a Business Development team, ideally within the wealth, superannuation, banking or funds management industry
• Ability to build strong lasting relationships
• Collaborative style, proactive and a bias for making things happen
• Excellent communication skills (written and verbal)
• Broad knowledge of products administered by the Financial Services Industry
• High level of energy and self-motivation to drive each and every opportunity presented
• An understanding of technical financial products to be able to interpret PDS and be a source of knowledge on the product
• RG146 accredited or a commitment to be accredited in RG146
• A desire to grow a career in financial services
• A positive attitude and strong work ethic
• Excellent communication skills, verbal and written
• Proficiency in Microsoft Office Suite – CRM / Computer skills

Adviser Care Associate

Futurity Investment Group, Melbourne VIC, Australia

Provide your details below and we will send them directly to .


More jobs

Evalesco Financial Services, Sydney NSW, Australia

Senior Risk Adviser based in Sydney CBD

We are looking for an experienced and accomplished Senior Risk Adviser to join our team. This role presents an excellent opportunity for an individual with a proven track record in risk advisory to make a significant impact.  

 

Your responsibilities will include:

  • Cultivating strong relationships with an existing book of clients, delivering tailored risk advice
  • Collaborating with referral sources to introduce new clients to the business
  • Working seamlessly within a collaborative team of advisers, associates and admin assistants to ensure an exceptional client experience
  • Maintaining regular contact with clients to manage their personal insurance needs and conducting reviews as necessary

Sydney NSW, Australia

Full Time

Flexible

Blueprint Wealth, South Perth

Relationship Manager

Manage the Financial Advisors diaries – ensure diary structures and appointment maximums are observed, all meetings are confirmed, client packs are prepared and Advisor  has required documents for meetings Assist Financial Advisor(s) with client meetings and presentationsTake responsibility for file notes and action items from client meetingsCheck and prepare application forms following meetings ensuring there are correctly and fully completed, to pass onto client services for lodgement. Provide assistance to client services support team with client paperwork, preparation of lodgementsAssist in lodgement is applications and implementation of advice as an overflow from client services Regularly communicate with client on their cases progress Check on correct implementation of advice Ensure that review meetings and Annual Advice Agreement obligations are met within the Annual Advice Agreement period.Ensure Financial Advisor has required documents for meetings and prepare Agenda of topics of discussion and required informationImplement action items following reviewBe the primary point of contact for clientsRespond to clients’ requests and provide the information sought – providing factual information, account details, assisting client in updating any details provided, provision of statements and required information etcAssist with ongoing management of self-managed super funds and ensure compliance requirements maintainedAssist with Centrelink enquiries and management Deal with complaints as they arise to find a resolution for the clientManage client expectations on enquiries, providing regular and timely updatesLodge insurance claims, liaising with the client and financial institution to complete 

South Perth

Full Time

Flexible

Purpose Advisory, Sydney NSW, Australia

Financial Advice Lead (Equity Option) – Holistic Advice – 100% Flexible

Senior Adviser / Financial Advice Leader

  • Lead our financial advice process for all one-off & ongoing clients
  • Supported by Advice Research / Paraplanner (Cristine) & Implementation / CSM (Shella)
  • Additional Admin (Ivy) & Executive Assistant (Aleana) support available
  • Receive referrals from our life & business coaching services
  • Receive referrals from our existing clients & referral partners
  • Engage leads from our marketing efforts
  • Grow & improve our advice service and set of tools

Sydney NSW, Australia

Contract

Remote