AdviceTech Podcast #76 – Softphone & Telecomms Special – Time-codes
AdviceTech Podcast 28 March 2024

0:00 – Intro
2:12 – Modern phone and communication systems.
9:49 – Using AI to streamline customer service and sales processes.
13:36 – Modernising phone systems and porting numbers.
17:10 – Integrating communication tools into Microsoft Teams.
22:58 – Streamlining communication systems for a business.
28:57 – Unified comms platforms and their integrations.
33:49 – Using AI in customer service and phone systems.
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