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Episode details

0:00 – Intro
7:14 – Introduction to Aged Care Steps.
10:27 – The three levels of aged care.
14:02 – The baggage that people bring to aged care conversations.
25:12 – The impact of aged care on the community.
30:24 – The range of clients and overcoming the fear of aged care.
35:40 – The breadth of services offered to advisors.
39:22 – The toolkit system.
44:09 – Supporting the client, coaching and facilitation skills.
49:45 – Peita’s thoughts on Aged Care Steps.

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