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Episode details

0:00 – Intro
9:12 – Ease of implementation and personalisation.
15:31 – Microsoft’s role in cyber security.
19:33 – The environment of the client experience and technology.
22:40 – The danger of treating new technology as a secondary option.
25:23 – How Apple and Amazon are differentiating themselves from the competition.
29:04 – The importance of thinking from the client’s perspective.
32:30 – AI’s ever-growing place in the tech landscape.
37:50 – Peita’s final thoughts.

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